Guest Privacy Notice

1. Who This Notice Is For

You are reading this because a tour or safari operator (your "Operator") is running your trip using software made by Fieldmarks Co. LLC ("Fieldmarks," "we," "us"). This notice explains, in plain language, what happens to your personal data when you use the Fieldmarks app or view trip content on the web.

The most important thing to understand: your Operator is the "data controller" for your trip data — it decides what is collected and why, and it is your first point of contact for privacy questions and requests. Fieldmarks processes that data on your Operator’s behalf as its service provider. For a few limited activities described in Section 6, Fieldmarks is itself the controller.

2. What Data Is Handled

• Contact details — your name and email address, entered by your Operator when it sets up your party, or by you if you request a trip recap by email;
• Sightings and location — the wildlife sightings you log, including species, counts, behaviors, notes, the date and time, and the GPS location captured when a sighting is logged. Location is captured at the moment of a sighting — the app does not track your location continuously;
• Photos — your guides may share trip photos through the platform; photos of you may be included. Your Operator is responsible for asking your permission where required;
• App and device data — your party code, device and push-notification identifiers (so sightings sync and notifications reach your device), and basic usage information;
• Trip link activity — whether and when a recap or field report link emailed to you has been opened;
• Corrections — if a guide suggests a correction to one of your sightings, your original entry and the correction history are preserved so the record stays trustworthy.

You do not create an account, and no password or payment information is collected from you.

3. What It Is Used For

Your data is used to run your trip: showing the itinerary and field guide, sharing your party’s live sighting feed, letting guides verify sightings, and producing daily field reports and trip recaps. Service emails connected to your trip (an invitation, a recap you requested) are sent as part of that experience.

Usage information is used to secure, maintain, and improve the Services.

Marketing is opt-in only. You will only receive marketing from your Operator if you tick an unticked box that names that specific Operator. You can withdraw at any time using the unsubscribe link in any marketing email. Requesting a recap never signs you up for marketing.

4. Who Sees Your Data

Your Operator and its guides see your party’s trip data. Members of your party share a combined sighting feed, so your party sees the sightings you log. If your Operator enables a shared viewing link or code for a tour, people with that link can view the tour’s sightings (not your contact details). Fieldmarks uses a small number of service providers to run the platform — cloud hosting and database, and email delivery — under contracts that limit what they can do with the data. We do not sell personal data, and we do not give one Operator access to another Operator’s data.

5. Where and How Long

Data is hosted on infrastructure in the United States. Where the law of your home country requires safeguards for that transfer (for example, in the EU or UK), Fieldmarks and your Operator use approved contractual safeguards such as the EU Standard Contractual Clauses.

Your access to trip data depends on your Operator’s subscription. If your Operator’s subscription ends, access ends, and trip data is deleted after a 90-day retention period. If you want to keep your sightings, export or screenshot them during or shortly after your trip, or ask your Operator. After deletion, Fieldmarks may keep wildlife-sighting statistics in a form that no longer identifies you, your party, or your Operator, for conservation research and analytics.

6. Where Fieldmarks Acts for Itself

Fieldmarks is the controller for a few things: keeping email delivery working (bounce, complaint, and unsubscribe records), securing and improving the platform, and creating the aggregated, de-identified wildlife data described above. Our own Privacy Policy covers these activities.

7. Your Rights

Depending on where you live, you may have rights to access, correct, delete, or receive a copy of your personal data, to object to or restrict certain processing, and to withdraw consent. Send requests about your trip data to your Operator — it is the controller and we will help it respond. For the activities in Section 6, contact us directly at privacy@fieldmarks.co. If you are in the EU or UK, you can also complain to your local data-protection authority. When data is deleted at your request, verification records may be kept in an anonymized form that no longer identifies you.

8. Children

Your Operator is responsible for obtaining any permissions the law requires before including a child’s details in a trip. The app does not knowingly collect more data about children than about any other party member, and children’s data is handled exactly as described in this notice.

9. Contact

Fieldmarks Co. LLC
2108 N ST STE N
Sacramento, CA 95816
privacy@fieldmarks.co